Presentation skills effective communication team building leadership management training executive coaching UK

Creativity and Innovation

Managing change during uncertainty




 

At Impact Factory we have only one area of expertise:
People communicating with other people.
What we offer, you can't get anywhere else.

 

Our people

Our people aren't normal. Thank goodness for that. It's their eclectic backgrounds, skills and qualities that make them stand out.

 

Graham Bennett

Train The Trainer


An actor, director and improviser, Graham is at his best working with groups of people where he can toss away the manual in order to create knock-out training courses that are just what the delegates want and need, where they have a cracking good time and go away ready to put it all into practise.

As well as running our Train the Trainer, Advanced Presentation Skills and Leadership Courses, Graham also created our Building Business Relationships Course. Whether it's Videoconferencing you want to make more rewarding, or Customer Service more friendly and uplifting, then Graham's your man. Have a look at Graham's latest success; a Video Conferencing Programme for Barclays.

For a while, Graham worked for the Globe Theatre in their Education Department, giving presentations and workshops to all ages. He has directed Shakespeare in Sweden and Bulgaria, and even created his own company, Daylight Players.

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Anthony Etherton

Corporate Events



A former journalist, a few years in the catering business (not another foodie?!), an actor and creator of his own Role Play company.

Anthony runs many of our Presentation Skills programmes, and specialises in big juicy Corporate Events, creating a bit of havoc in order to arrive at a professional outcome. Anthony is our Forum Theatre expert (including training with Augusto Boal) and has staged intimate as well as massive programmes using this highly effective and unusual training method.

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Tina Lamb

Assertiveness Training



Script-writer, Actor, restaurateur. Restaurateur? Yes, Tina established and ran a restaurant in St Thomas in the Caribbean before returning to the UK to 'settle down' as an actor. That combination of experience and risk-taking is what Tina brings to all her programmes.

Although adept at just about every programme we have going, she's particularly skilled at running our Presentation Skills, Assertiveness Training, Business Networking and Customer Service Courses, primarily because she is one of the best and most fearless networkers we know.

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Bronia Szczygiel

Strategic Thinking Training


Someone with initials after her name!

Bronia is a mathematician, an engineer, a research scientist, a Scout leader, a Ceilidh caller. She also happens to be an energetic, passionate and impeccable workshop creator and leader and uses her business background in combination with her spontaneity to great effect in all her programmes.

From Leadership Development to Line Management to Project Management, Bronia runs her trainings with style, humour and insight. Bronia has also created our new Writing Winning Tenders Open Course.

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Tom Bruno-Magdich

Creativity and Innovation


From running a chain of successful hair salons to training as a psychologist, Tom is another Impact Factory partner who decided to 'settle down' and become an actor.

In the West End, on the telly and in the training room, Tom makes his mark with huge energy, enthusiasm and skill. His personal areas of expertise are Leadership Skills, Communication Skills, Presentation Skills Training and of course Creativity and Innovation where delegates not only have a terrific and fun time, they actually go away with a whole staircase of practical steps to bring back to the workplace.

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Liz McKechnie

Leadership Development Training




Film and tv actor, writer, teacher, private coach within the film and corporate industries, Liz also ran her own training company for many years.

She designed and ran degree courses for opera students at the Royal College of Music and at Mountview Theatre School and still runs courses for professional actors in screen acting.

From Leadership Skills, Presentation Skills, Personal Impact, Train the Trainer, Interview Skills Coaching and Performance Management Training and Appraisals, Liz tackles everything she does with verve, charm and absolute professionalism. Liz has also created our new Body Language Course.

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Trixie Rawlinson

Media Skills
Training



Trixie Rawlinson has a voice you may have heard: a radio presenter of BBC Radio 4's 'You and Yours', BBC World Service's 'Outlook' and 'Everywoman' and countless interviews and documentaries.

Flair and panache are two words to describe Trixie's style of working and she brings her many years of broadcast journalism to the fore in the Media Skills Training she has created for us and many of our clients. Communication Skills and Personal Impact are among other areas of her work with Impact Factory.

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Julie Wales

Creative Business Writing



A BBC News and Current Affairs Journalist, an English and Drama Specialist, Arts Faculty Head, Youth Theatre Director, Vintage Clothes Trader, keen Sailor and regular Singer in a local band.

Julie runs Creative Business Writing, Media Skills, Building Compelling PowerPoint Presentations and a variety of Communication Skills courses from Creativity to Personal Impact. With great empathy for the trials and tribulations people go through when faced with 'White Page Syndrome' Julie has created accessible and enjoyable sell-out Writing Workshops.

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Jeremy Todd

Presentation Skills Training



West End actor, corporate entertainer, audience warmer-upper, Jeremy brings a welcoming and engaging presence to his work with Impact Factory.

He's often put in charge of 'energising' the training room, making sure that our workshops stay lively and active.

Jeremy's multi-faceted skills are put to excellent use in our Change Management, Presentation Skills, Networking, and Communication Skills Courses as well as our extensive Customer Service work.

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Katherine Grice

Personal Impact Training


From the Royal Shakespeare Company to the British Embassy in Hong Kong to Pentonville Prison, actor Katherine has performed and taught her way around the globe (no, not the theatre).

She's run her own theatre company and created workshops for actors, and now brings her liveliness, delightful personality and professional insight into the work she does with us.

Katherine's skills are particularly relevant for our Presentation Skills Courses, Public Speaking Courses, Personal Impact and Influencing Training

Katherine also runs our Public Communication Skills, Assertiveness Training and Customer Service Courses.

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Joe Britto

Line Management Training



Novelist, forest fire-fighter, PR company owner, recording engineer, life coach, radio broadcaster, Joe fits in perfectly with Impact Factory's diverse and unusual group of associates.

Change comes easy to Joe (well, as easy as it's going to come to anyone), which is why his friendly and insightful style make him not just a perfect life coach, but someone who can lead others through changes.

Whether it's Presentation Skills to help with a more Impactful Presentation or to how to become a more Effective Leader Joe is your man.

Jo has been working recently on partnering Impact Factory with the Governments Train to Gain funding initiative.

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Sara Jordan

Networking Course




Sara loves to watch things grow and develop whether that be her son, plants in the garden, herself or other people. It was this interest in personal development which led her into training, her aim is not only to help people see the great assets they already have but to help them blossom further. Her work with Impact Factory is the perfect partner to her other interests as it allows her to use the skills she acquired as an actress with her deep fascination for people.

Although involved in the full range of Impact Factory courses, the programmes for which she has a natural flair are Business Networking Skills, Body Language and Assertiveness Training Courses amongst others.

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Christopher Heimann

Change Management Training


Christopher teaches improvisation at the Royal Academy of Dramatic Art (RADA) in London where he is also a member of the audition panel, a testing and sensitive job needing all his excellent people skills. His work as a theatre director and writer includes the stage plays "100" and "Food" both of which won the prestigious Fringe First award at the Edinburgh Festival and toured extensively in the UK and internationally.

He has directed productions at leading British theatres including the Young Vic Theatre and Soho Theatre in London, and the Traverse Theatre in Edinburgh.

Christopher's work in business draws on his background in theatre to create events that are interactive, challenging and fun. Through Impact Factory, he has worked on numerous Open Courses, including Line Management, Advanced Presentation Skills and Conflict Management.

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Doug Osborne

Stress
Management Training



Chemist, Record producer, clinical hypnotherapist and shamanic practitioner are but a few of Doug's career strands that neatly mesh to make him a dynamic member of our associate team.

Doug brings his own warm, intuitive yet analytical style to our work. His areas of expertise include Personal Impact, Assertiveness Training and Conflict Management. He is a self proclaimed course-a-holic in his personal time. Doug has been unable to resist bringing this passion to developing our Public Stress Management course.

Doug is an accredited member of The Stress Management Society.
Accredited Member of Stress Mangement Society










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David Bliss

Powerpoint Presentation Training


David is happy to be part of the eclectic mix of individuals that make up Impact Factory and is passionate about creative and positive change in business and our personal lives.

David's background in business and the arts help to create a practical balance between the different challenges faced. He has worked on numerous Public Courses, at Impact Factory, including, Presentation Skills, Powerpoint, Creative Writing, Communication Skills and Business Networking.

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Dannie Carr

Public Speaking Training



Actor, college lecturer, voice-over artist, writer, events coordinator. The list of Dannie's skills is extensive and a natural fit for Impact Factory's eclectic array of Associates.

Her work as an actor has included theatre roles from Shakespeare to Brecht and her TV and Radio work has often ended up in the sci-fi world, including the featured role of Morli in two audio series of the Doctor Who spin off, Dalek Wars. Her distinctive voice (and accent!) can be heard on TV and radio adverts and trailers. Among a variety of theatrical institutions she has also worked at Mountview Academy of Theatre Arts as a Visiting Director and a key tutor of the Meisner Technique.

Her background, natural flair and people person skills make her a sure fit for our Communication Skills, Assertiveness Training and Customer Service and Creativity Open Courses.

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Philippa Waller

Customer Service Training


BiLingual (French), script doctor, actor, coach and improvisor, Philippa brings her passion for individuality and effective communication to a wide range of courses and areas; in particular Creativity and Innovation, Pitching, Leadership, Personal Impact and Creative Business Writing.

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Kate Arneil

Performance Management Training



Kate's cast roles include Sondheim and Lloyd Webber shows, a wonderful sideline singing Gershwin with the late Larry Adler and trips round the world as a solo artist on the QE2.

Now with Impact Factory, Kate is involved with our Performance Management, Conflict Management, Presentation and Communication Skills Training.

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Robin Chandler

Author of Presentation Skills

Superb trainer of our trainers; magnificent optimiser of our website; keen holder of the big picture, Robin is one half of the duo that created and propelled Impact factory to the success it is today.

Robin is a solution-finder, a problem-unraveller. He has developed the internal training programme that has produced the terrific group of Partners and Associates who are the backbone of the company.

Robin is responsible for the core Presentation Skills, Leadership Training, Assertiveness Training and Communication Skills programmes that are at the heart of Impact Factory's work.

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Fred Grzyb

We are privileged to have Fred Grzyb as our regular 'Guest Artist' for a Style Makeover, and we imagine that no other company has anyone who can quite boast his credentials.

If it has to do with clothes, then Fred's your man. He has spent well over 40 years costuming operas, ballets, musicals, movies, television and individuals seeking after his keen eye and sympathetic approach.

He started his career with the New York City Ballet, getting his grounding at best costume house in the country - Karinska's - and working with a succession of the best designers around: Eugene Berman, Irene Sharafff, Patricia Ziprodt. He then became Costume Supervisor of the New York City Opera, and worked there for nearly 40 years (yipes!). With the opera he has worked with Carl Toms and Zandra Rhodes among many others.

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Jo Ellen Grzyb

Jo Ellen is a nurturer of our people, our ethos and our values. She is one half of the pair that made Impact Factory possible. It is her style - free-flowing, jargon-free, fun and accessible - that forms the main body of our written work, which in turn reflects the free-flowing, jargon-free, fun and accessible style of our training.

Jo Ellen is passionate, pragmatic (yes, the two can live happily side by side), allowing and encouraging; she usually knows just the right thing to say to support each person who is part of the great Impact Factory team.

Jo Ellen has written many of the pragmatic and accessible articles in our Training Library on subjects such as: Customer Service,
Change Management,
Stress Management, Performance Management and Team Building to name but a few.

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Our Ethos

Impact Factory doesn't hire training deliverers, even though there are a lot of really good ones out there. We don't even train up talented people and give them a bunch of manuals and send them forth to work with our clients.

Each and every member of the Impact Factory team of Partners and Associates has to undergo months of extensive and rigorous internal training so that they understand our ethos, our flexible ways of working and how we develop relationships with our clients.

Only then will they have achieved the standards we require to create their own programmes, use their own voice, build their own client portfolio and of course, manage and run their own programmes.

This is the quality we offer: our courses aren't off the shelf; neither are we.

Communication Skills Communication skills, some of the pitfalls and bear traps that litter our everyday communication issues.
Presentation Skills How to present well – the Impact Factory practical philosophy for excellent presentation skills.
Team Building Each team is individual and it's not as simple as it seems to make them work more effectively together.
Leadership Skills Is leadership a top down, white, male, professional class prerogative?
Customer Service Developing Excellent Customer Service Skills — Get prepared for the London 2012 Olympics.
Executive Coaching Effective coaching and support for senior people and key company personnel.

Open courses

Do you qualify for Train to Gain funding? Our emphasis is on increasing confidence and developing usable, relevant skills.

Course numbers are limited. This means that every delegate gets focused and personal attention to deal with their specific issues. The courses are run by the same facilitators who run our tailored corporate training, so the quality of the training is exceptional.

Advanced Presentation Skills Course
This one day Advanced Presentation Skills Course provides a practical opportunity to enhance current presentation skills and add finesse to the delivery of presentations. It looks at how to make a presentation persuasive, even for audiences where there are different levels of communication and understanding. Advanced Presentation Course
Appraisal Training and Performance Management Course
This one day Public Appraisal Training and Performance Management Training Course looks at the people side of performance management and appraisals. It addresses the difficult, more confrontational issues that are bound to arise if the process is anything more than a 'tick the box' exercise. Performance Management and Appraisal Course
Assertiveness Training Course
This One Day Public Assertiveness Skills Course is designed to help people feel better about who they are and to recognise the store of resources they already have at their disposal. Assertiveness Training is not about teaching the 'right' way to behave, more about opening up increased communication choices and possibilities. Assertiveness Training Course
Brainstorming Course
This one day Public Brainstorming Course is an exploration of a wide variety of specialised techniques and is ideal for anyone looking to expand their problem solving skills and their creativity. If you want to become more productive with your ideas or simply add to your existing ideas-generating tool box this course is for you. Brainstorming Course
Building Business Relationships Course
Gaining clients' confidence and trust in you, your company or your project is key to developing good business relationships. Too often, consultants, sales people or other company representatives go into meetings in one way communication mode, deluging clients (or potential clients) with too much information and barely drawing breath. Building Business Relationships Course
Business Networking Course
Impact Factory doesn't profess to have a right way or a wrong way to network. In this Public Business Networking Course we aim to find what will work best for you in any given situation. Individuals will be encouraged to discuss, interact, role play, practise communication and challenge themselves − it's meant to be fun! Business Networking Course
Business Selling and Pitching Course
This one-day Public Pitching for Business Course will look at versatility and influencing to enable participants to transform 'selling situations' into opportunities for relationship building. In particular, we will expand the range of communication techniques used to deliver information and raise awareness of personal style. A winning combination for your next big pitch! Business Selling and Pitching Course
Change Management Course
This one-day Public Change Management course will explore the impact of change on individuals and teams, helping people to become more aware of how to approach uncertainty in their work environments. We feel it is important to acknowledge the difficulties that arise before being able to create a shift in attitude and get the buy in needed, to make periods of change an opportunity for growth. Change Management Course
Coaching and Mentoring Course
This one-day Public Coaching and Mentoring Skills Course will explore and define the role of the coach/mentor. Tools and techniques will be provided to create best practice for effective mentoring relationships. Participants will be assisted in defining a coaching/mentoring template and action plan they can immediately employ in the workplace. Coaching and Mentoring Course
Communicate with Impact
A five-day Professional Personal Development workshop to raise delegates' personal awareness of the impact they make on others both internally and externally when client facing. Communicate with Impact
Communication Skills Course
This one-day Public Communication Skills Course provides participants with the skills, tools and insight to make a substantial difference to the way communication happens around them, and to improve communication within their work environment. Communication Skills Course
Communication Skills Two Day Course
This two-day Public Communication Skills course is open to anyone who wants to do some in-depth work on their communication skills. It covers all the material from the one day course plus a great deal more time to practise individual scenarios. You will work on developing your existing communication skills in order to handle a variety of potentially difficult situations.Communication Skills Two Day Course
Conflict Management Course
This Public Conflict Management Course is for individuals who want to deal more effectively with difficult situations and people. Following the course Conflict should become something to choose rather than avoid. Conflict Management Course
Creative Business Writing Course
This one day Creative Business Writing Course will be geared to whatever your personal writing pitfalls are - and we all have them! We'll share all we know about ways to unblock and unleash your writing potential. There'll be armfuls of practical writing tips and techniques on offer for you to translate your communication strengths into fluent and readable writing that makes an impact. Creative Business Writing Course
Creativity and Innovation Course
A day-long Public Creativity and Innovation Course is a journey into not whether you're creative, but how you're creative. Based on our 'Five Windows' model you'll will be encouraged to abandon your 'Doing it right' head and replace it with a head that enjoys the journey without concern for a destination. Unleashing your creativity without a safety net is sometimes an unsettling process. However, this structured creativity and innovation workshop will guarantee a challenging day, by the end of which you will have discovered just how creative you can be. Since creativity by its very nature can be messy, the final part of the day looks at how we channel that creativity into practical innovation. Oh! And by the way ...it's a lot of fun! Creativity and Innovation Course
Customer Service Course
This Public Customer Service Training Course is centred on what you might call 'the human moment' - when businesses actually have personal interaction with their customers rather than communicating via technology to get their message across. This one day open customer care course provides participants with the capacity to deliver good customer care even in the most difficult circumstances. It will also enable them to deal with potentially difficult customers. Customer Service Course
Facilitation and Better Meetings Course
This one-day Public Facilitation and Better Meetings Course will transform the way that managing meetings is viewed, prepared for, attended, participated in and most importantly, how long they take. Effective facilitation techniques including; communication skills, listening skills, rapport building, assertiveness, team building and an enhanced understanding of group dynamics which will provide you with a tool-kit to tackle any meeting scenario. Facilitation and Better Meetings Course
Influencing and Negotiating Skills Course
This one-day Public Influencing and Negotiating Skills Course looks at Influencing and Negotiation as skills that work differently for each individual. Participants get the opportunity to practise a variety of Influencing and Negotiating tools and techniques to see what works for them and what best suits their personal style. Altogether an injection of energy, understanding and communication skills that will help you become an excellent influencer and negotiator. Influencing and Negotiating Skills Course
Leadership Development Course
Think of a Leader you admire? What constitutes a good leader?
Over a two-day Public Leadership Development Course we explore ways to Inspire and Motivate your team, department, company, club or even your family. The essence of good leadership is a leader with good communication skills, excellent team building capacity and the ability to bring the best out of everybody. Our approach is both challenging and insightful and our aim is to develop each individual's leadership style. Leadership Skills Training Course
Line Management Course
This Two Day Public Line Management Course is designed for people who are getting to grips with managing people for the first time. It will quickly help marshal each individual's present communication resources and give them a development plan to go forward with. Line Management Course
Media Skills Training Course
Dealing with the media offers fantastic opportunities for raising and managing your company's profile with a wide audience. This one day Public Media Skills Training Course will help you prepare and deliver your communication so that the message that gets through is the one you want to put across. Media Skills Training Course
Negotiation Skills Course
Negotiation is an everyday part of life - we're always negotiating, with varying degrees of success. This one day Public Negotiation Skills Course highlights the skills and qualities we already use, introduces some new ones and hones them all for more effective use in lots of different negotiation scenarios. Negotiation Skills Course
Personal Impact Course
This Public one-day Personal Impact Course is a day devoted to understanding how all of us impact on others. Starting generally on how 'making an impact' works, we then take a detailed look at how you can improve your ability to influence others. First we examine the whole area of verbal and non-verbal communication and get an appreciation of the conventions and boundaries unconsciously observed by everyone. Then we move into an exploration of each person's ability to 'work' their environment. Personal Impact Course
PowerPoint Presentation Training Course
This two day course looks at Building Compelling Presentations - aimed at helping those who already work with PowerPoint to finesse their next presentations. Drawing from film and story structures we explore how to create impactful Presentations. In two practical and intensive days we will cover everything you need to make a dynamic impact. Building Compelling PowerPoint Presentation Training Course
Presentation Skills Course
This one day Public Effective Presentation Skills Course is open to anyone who has decided they really want to Develop as a Presenter. It doesn't so much deal with the "right way" to present, rather it looks at understanding how the environment in which we have to present works, and how individual presenters can "Work That Environment" in a way which best suits their presentation style. One Day Presentation Course
Presentation Skills Training Course - Two Day Intermediate
This two day Public Intermediate Presentation Training Course is open to anyone who wants to do some in depth work on their ability as a Presenter. It covers all the material from the one day course with a good deal more time devoted to practice. You will work on perfecting your presentation style and preparing for all presentation eventualities. Two day Presentation Skills Training Course
Project Management Course
This Public Project Management Training Course is an opportunity for individuals to look at the way they handle and manage their projects. A practical look at creating productive teams, communication skills, diffusing conflict, getting quick buy-in, team building and effective delegation to move projects forward. A fun way to approach an often dull process. Project Management Course
Public Speaking Course
Public Speaking Course - Conquering the Fear. Did you know that public speaking tops the list of phobias for most people? Not spiders or heights - public speaking - speech in public! In fact research has revealed that in general people fear speaking in public more than death itself. Public Speaking Course
Sales Training: Boosting Sales and Closing the Deal
Plenty of practice and an opportunity to delve into our sales negotiation toolkit. In two days, we explore everything you need to know to close the deal and meet those sales targets. As well as looking at your unique selling points, we look at how to recover from those times when things seem to be going pear-shaped. Our aim to boost your sales confidence and your figures.
Senior Management Course
Senior Management is a step up from managing people. You now manage people who manage people. We are now talking Leadership, Strategy, Motivation, Vision, Inspiration. This programme is designed to help you meet that challenge. Senior Management Course
Strategic Thinking Course
The words vision, strategy, mission and values are words bandied around a lot in the corporate world. But what do they actually mean and how can you make them more than just words? This One Day Programme gives an introduction to the idea of strategic thinking and more importantly provides some practical tools and techniques for turning strategy into reality. Strategic Thinking Course
Stress Management Course
We know that it can be difficult for an individual or a company to acknowledge just how stressful things can get. People want to be seen to be able to cope even in the most demanding times. Our aim is to identify, support and equip you and/or your organisation to deal with pressure before it reaches a critical point and becomes stress.
This one day Stress Management Courses looks at the causes, indicators, symptoms and impact of pressure and stress for you and those around you. The course will also give you techniques to manage stress and pressure in yourself and in others. Stress Management Course
Time Management Course
How do I manage my time in today's fast paced world? This course will offer up a range of tools and techniques to make managing your time simple and straightforward. It will explore why time management issues arise, and look at areas such as prioritising, planning workloads and techniques for effective delegation. Time Management Course
Train The Trainer Course
Train The Trainer Course - This is our flagship Two Day Public Train The Trainer programme for anyone who has to train others in any capacity. Train The Trainer Course
Writing Winning Tenders and Proposals Course
Writing Winning Tenders and Proposals Course - Getting inside the customer's head is a great place to start. If you understand how they see the world and why they are tendering this can help to shape the way you communicate the proposal. But then you need to write a proposal that will really knock their socks off; you need to write to win. Writing Winning Tenders and Proposals Course
Writing for the Web and Other Media
Writing for the Web - Copywriting in the Digital Age requires new writing skills and an understanding of how to build effective relationships with your unseen audience. This workshop will polish your writing skills and understanding of how to get the most out of electronic media. Writing for the Web Course
 

Tailored training for corporate groups

We will create and develop totally tailored programmes on any interpersonal skills issue you have.

Relevant, in-depth, delightful and immediately useful programmes for small groups; dynamic, energetic, entertaining, but equally relevant programmes for large groups, our tailored courses are designed to suit you to a T.

As our clients' needs change, so does our repertoire of courses: they expand to fit those changing needs. This is one of our greatest assets - that we have a group of people and a body of work capable of addressing any issue where people have to communicate better with other people.

Business development

Business Relationship Management
Gaining clients' confidence and trust in you and your company is key to developing good business relationships. Too often, consultants, sales people or other company representatives go into meetings like a team of 'gangbusters' deluging clients (or potential clients) with too much information and barely drawing breath. Business Relationship Management Skills
Creative Business Writing
Everyone can finesse their Creative Writing and Report Writing skills. Our practical workshops explore easy ways to structure clear, persuasive and impactful messages, ones that fully engage with their readership.Creative Report Writing
Customer Service
How to deal with Customer Service Issues. Taking care of yourself and the Customer. Development Training for Front Line Staff, Teams, Phone Centres and anyone who has to interface with Customers. Customer Service Training
Pitching for Business
Pitching for Business - The key to the programme is "It's you they buy". The guy who comes in after you will likely have just as good a product, so can you forge a relationship which makes then prefer you over him? Pitching for Business
Writing for the Web and Other Online Media
Effective copywriting skills for today's electronic media, improve your communications; build relationships with your readership. Digital Copywriting

Corporate communications

Advanced Presentation Skills Training
Presentation skills training that will take you from being a capable presenter into becoming (with a little hard graft from you) one of the top presenters in your field. Advanced Presentation Skills Training
Media Training - Media Skills Training
Impact Factory Media Skills Training prepares you for every type of Media Experience - from the ferocity of Jeremy Paxman-like interviews to managing your role as a leading expert in your field. Media Training - Media Skills Training
PowerPoint Presentation Training
Presentation Training that focuses on building compelling PowerPoint PresentationsBuilding Compelling PowerPoint Presentations Training
Presentation Skills Training
From Basic to Advanced Presentation Courses and Effective Presentation Skills Training designed to help you 'run' a room, working with Individuality and Style, rather than learning how to present properly. Effective Presentation Skills Training
Public Speaking
You can learn to enjoy Public Speaking and become far more effective at standing in front of a group of people and delivering a potent message. Public Speaking

Interpersonal business skills

Assertiveness Training
Assertiveness Training that Develops Confidence and Self Esteem to Manage Conflict and handle Other People's Aggression. Assertiveness Training
Business Networking Skills
Networking is all about Relationship Building. You need to make yourself and your company attractive to people in ways perhaps you hadn't thought about before. This is about developing your business, not cramming it down someone's throat. Business Networking Skills
Communication Skills Training
Basic and Advanced Communication Skills Training designed to improve your Effective Communication and promote Interpersonal Relationships. Understand Communication Dynamics, Body Language (verbal and non verbal) to become a more effective communicator. Communication Skills Training
Conflict Management Training
Conflict is necessary, but learning Conflict Resolution Skills can help you Deal Effectively with Disputes, Customer Service complaints, Disciplinaries and make Workplace Difficulties much easier to handle. Managing Conflict Resolution and Dealing with Disputes
Interview Skills Training
Interview Skills - An intensive day to ensure you make the most of your career opportunities. Become someone who enjoys interviews instead of facing them with dread. Interview Skills training
Personal Impact Training
Make the Impact you want and understand your body language and the Impact you make on others. Personal Impact
Stress Management Training
Dealing Effectively with Pressure and Stress and learning how to manage both Workplace and Home Life Stress. Stress Management Training
Work Life Balance
A better title would be Life Work Balance. Learn to set priorities and run projects to make work fit your life not the other way around. Work Life Balance



Presentation Skills Course, Customer Service Training, Project Management Training, Media Training, Body Language, Role Play, Corporate Events, Effective Communication, Appraisal Training, Team Building, Leadership Development, Performance Management Training, Executive Coaching, Public Speaking Course, Assertiveness Skills, Assertiveness Training, Confidence and Self Esteem, Manage Conflict, Business Networking Skills, Relationship Building, Change Management Training, Managing Change Course, Communication Skills Training, Basic and Advanced Communication Skills Courses, Interpersonal Relationships, Communication Dynamics, Role Play, Appraisal Training, PowerPoint Presentation Training, Creative Report Writing Course, Creativity and Innovation, Customer Service Courses, Executive Coaching, Facilitation Skills Courses, Influencing Skills Courses, Leadership Development, Leadership Skills Training, Managing Conflict Resolution, Media Training Courses, Mentoring Programmes, Motivational and After Dinner Speakers, Negotiation Skills Training, Performance Appraisals Courses, Performance Management Training, Personal Impact Courses, Role Play, Presentation Skills Courses, Public Speaking Courses, Quicker Better Meetings Training, Stress Management Training, Team Building, Train the Trainer Courses, Work Life Balance, Presentation Skills Course, Project Management Training, Corporate Events, Effective Communication Courses, PowerPoint Presentation Training, Body Language Courses, Team Building, Media Training, Role Play, Leadership Development, Executive Coaching, Customer Service Training, Personal Development Course, Public Speaking Course, Conflict Management Courses, Train to Gain



Leadership development

Creativity Training Creativity and Innovation - the Creative Muscle
Become more Creative and Innovative; learn how to develop your resourcefulness and imagine, even if you don't think you're creative. Creativity and Innovation
Executive Coaching
If you're looking for Leadership Development and Executive Coaching services, Executive Presentation Skills Coaching, Executive Life Coaching or Personal Executive Coaching in the UK read on. Executive Coaching
Leadership Development - Leadership Skills and Training
Leadership Skills that help Good Leaders become great ones. Potential High Flyers and Future Leaders can all benefit from Excellent Leadership Skills Training. Leadership Development - Leadership Skills and Training
Mentoring Programmes
Mentoring Programmes are becoming more prevalent in organisations. Impact Factory can provide Mentors for the development of people in your company or we can offer Mentoring Training to give your people the Mentoring and Coaching Skills they need. Mentoring Programmes
Strategic Thinking Training
To provide an introduction to the idea of strategic thinking and more importantly provides some practical tools and techniques for turning strategy into reality. Strategic Thinking Training
Train The Trainer
An in-depth look at the Rules and Dynamics of Running a Training Room with Style. Learn how to become a Great Trainer and Facilitator. Train The Trainer

Management training

Change Management Training - Managing Change
Successful Change Management deals with emotional issues around change as well as the technical ones. Managing Change means building and managing people's expectations and anxieties. Change Management Training - Managing Change
Coaching For Managers
Tailored to suit your manager's needs, our Coaching for Managers programme gives you the edge in business by creating a team that allows you to stand on the shoulders of giants. Coaching For Managers
Facilitation and Meetings Skills
We can Facilitate Meetings, Trainings, Conferences, Disputes and Difficulties or we can Train you to be a More Effective at Facilitating and Team Building. Facilitation Skills
Influencing Skills Training
Influencing with Finesse and Subtlety, not a sledgehammer. Learn how to make events happen and move projects forward. Influencing Skills Training
Management Training
Essential management skills for the novice or the old pro. This is Management Training that will help you become a better, more confident manager. Management Training
Negotiation Skills Training
Take the anxiety out of Difficult Negotiations. Understand your strengths and weaknesses as a Negotiator and learn how to play the 'game' of High-Pressure Negotiations successfully. Negotiation Skills Training
Performance Management Training and Appraisals
Appraisals should always be that the best surprise is no surprise. Learn how to Performance Manage effectively to make Performance Appraisals something to look forward to instead of a chore. Performance Appraisal Training and Performance Management
Project Management Training
There are any number of project management processes out there, but good project management isn't always about the process, it's about the people. So for good Project Management, good communication skills are essential. Project Management Training
Quicker Better Meetings
Turn Meetings from battlegrounds to smoothly running events where decisions actually get made, effective communication occurs and projects move forward. Team Meetings will never be the same again. Quicker Better Meetings Training
Senior Management
This two day Senior Management programme breaks down the grand title and unpicks what being senior is all about. Now that you have been recognised as someone who can fulfil your organisation's vision and values you are a true leader of others.
Time Management
This one day Time Management programme has been created for today's fast paced world. It will explore why time management issues arise, and provide tools and techniques for prioritising, planning workloads and techniques for effective delegation. Time Management

Corporate events

A Collection of Drama Based Solutions
Have a look at an outline of various drama based solutions to find the sort of thing that we can provide
Corporate Events
A corporate event of any kind is an opportunity to inspire, motivate, encourage and reward the people who are the very life blood of your organisation. We are like to think we are experts in this field.
Corporate Events 'Westenders'
What are your corporate events like? Exciting, inspiring, attention-grabbing and creative? Or boring, routine, predictable and stupor-inducing? So, maybe yours aren't all that bad, but they might need a real shot in the arm so that they achieve what it is you want them to achieve.

Drama Based Solutions

Corporate Role Play - Role players mean Business
Corporate Role Play - These are the top names in the Impact Factory ever growing team of exceptional role players. Everyone here has been through our rigorous internal training process.
Event Facilitators
If you are planning an event requiring either a single lead facilitator or a regiment of keen and able table facilitators we can supply up to 200 lively, mature and intelligent Impact Factory trained personnel.
Forum Theatre
Using actors and facilitators, Forum Theatre creates an interactive, lively and effective way of looking at company issues. For an unusual approach to resolving communication pitfalls in your company, have a look at how it all works.
Motivational and After Dinner Speakers
There's nothing worse at a corporate event, conference or motivational meeting than to be put to sleep by a boring speaker. We've got a factory full of top-notch communicators and speakers to liven up your conference, lunch-time or after-dinner slot, seminar, exhibition or keynote spot. We can even provide facilitators to make sure your conference or meeting runs seamlessly.
Team Building Event
Working as part of team is a great idea, but the whole ought to be greater than the sum of its parts and often it isn't. Get a deep understanding of team dynamics, define the team way you want it to be and have a great time getting to know the people you work with so that all the parts work together to create a powerful whole.